Registration Agreement

Please carefully read the following information prior to attempting to register. This page explains the conditions a family agrees to as part of registration, and basically constitutes a registration agreement.

Honor System

Our enrollment process is an honor system that assumes you will not register for a seat until you are ready to commit to it. When you register for a course, we hold that seat and prevent other students from taking it, even in advance of your full payment. If unforeseeable changes in your circumstance necessitate dropping the seat before classes begin, we will gladly refund any fees and tuition paid. Such circumstances could include unexpected severe medical problems or unexpected household moves. We do not consider changes in your academic plans or changes in another organization's schedule to be sufficient reason for you to drop one of our courses—we consider those to be your discretionary decisions.

Commitments, Wait Lists and Contingencies

Please wait to register for a seat until you are ready to commit to it. If you need to finalize your educational plans within your own family or with other organizations before you can fully commit, then please do so before registering with us.

You may register for as many wait list seats as you like, but may hold only one open seat per student in any course. You will not be charged for wait list seats.

Please do not hold payment for an open seat because you are waiting on other seats to come open. You may lose a seat if you do not pay for it on time.

Please do not register for other open seats as a "contingency plan" in case you don't place into a course or get a seat in another course. If you do not get accepted into a class due to placement issues or wait list issues, we will offer you an alternative course and a full refund of all applicable tuition and fees. If you want an alternative course, we will use the date/time of your original request to place you into the alternative class.

We provide a seven-day grace period during which a family may without charge drop a course. After this grace period, we will assess a drop fee. We do not assess this fee when we initiate the change, such as for failed placement. We also do not charge the drop fee for wait-listed seats held and dropped, or for wait-listed seats offered and refused.

Placement Tests and Essays

Many of our courses require prerequisite classes or a placement exam. Some teachers have their placement materials linked from the course description, and some send placement materials when the student registers.

We will not evaluate placement materials for anyone who has not registered for the course.

If your student needs to submit a placement test or essay and the placement materials are linked from the course description, please submit placement materials at the time you register for an open seat or a wait list seat. Without placement materials, teachers may drop registrations beginning seven days after the registration date.

If the teacher sends you placement materials after you register, please return them to the teacher within seven days of receipt.

Please pay on time, even if you are awaiting teacher Placement Approval. If you do not get accepted into a class due to placement considerations, we will offer you an alternative course and a full refund of all applicable tuition and fees. If you want an alternative course, we will use the date/time of your original request to place you into the alternative class.

Classroom Software

Prior to registering, we require families to test software on the computer(s) they will use for class. Software for our classes and procedures for testing it can be found on technical support page.

Payment

We are sensitive to the challenge of paying in full for multiple classes at one time, so we offer a standard payment schedule at no additional cost. Please note that families are responsible for tracking their own payments and paying on time. Please review our standard payment schedule.

All families, including returning families, are charged a Family Registration Fee. You should not pay the family registration fee by itself. Please wait until you are paying tuition for at least one open seat. Please do not pay a registration fee if you only have wait list seats.

Please make the first payment when you register into an open seat. Please do not hold payment for an open seat because you are waiting on other seats to come open. We do not commit to holding seats without timely payment. Please do not hold payment for an open seat because you are waiting on Teacher Placement. If you do not get accepted into a class due to placement considerations or seat availability limitations, we will offer you an alternative course and a full refund of all applicable tuition and fees.

We prefer you pay by check, but you are welcome to pay by credit card. If we have to refund your credit card, unless it is due to our error we will deduct a processing fee of 3% of the refund amount.

Registration Schedule

  • Overseas families: 6:00 pm ET Tuesday March 20 - Families who will be outside the four continental U.S. time zones for the upcoming school year. To enroll in classes as an overseas family you must select your Residence Country, and your state if you live in Alaska or Hawaii, in your family information (this applies to returning overseas families too).
  • Families registering for multiple courses: 6:00 pm ET Thursday March 22 - Families taking five or more classes during the regular school year. Summer courses do not count toward the five, but may be enrolled during this period. To enroll in classes during the multiple course registration period, you must select the "5 course commitment" option in your family information. You must remain registered in five or more classes to retain your seats.
  • Returning families: 6:00 pm ET Tuesday March 27 - Families registered in good standing in at least one class during the current school year.
  • New families: 6:00 pm ET Tuesday April 3.
  • Fall registration closes: 6:00 pm ET Friday September 7.

 

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